| Solution Features | Smart IVR Plan | Smart IVR Plan |
|---|---|---|
| Display Number | 9XXXXXXXXX | 9XXXXXXXXX |
| User Included (Forwarding Numbers) | 05 | 10 |
| Free Usage Min. Per Month | Unlimited | Unlimited |
| Programmable Extensions | Yes | Yes |
| Voice Mail | Yes | Yes |
| Mobile App | Yes | Yes |
| Welcome Message | Yes | Yes |
| Email Report | No | No |
| Time Based Routing | Yes | Yes |
| SMS Alert | Yes | Yes |
| Multi Level IVR | Yes | Yes |
| Multi Agent Login | Yes | Yes |
| CRM Integration | No | No |
| Sticky Agent | Yes | Yes |
| Customized Report | ---- | ---- |
| Circle Based Routing | ---- | ---- |
| Past Recording Data Visibility | 3 Month | 3 Month |
| Plan Validity | 12 Month | 12 Month |
| Smart IVR Price | Rs.35,000/- | Rs.65000/- |
Integrate your telephonic system with Google sheets, CRM, and other useful applications to boost your business productivity.
Simplify your communication with multiple levels of IVR that offer highly customized menus and call flow structures.
Build a better brand image by greeting your customers with professional voice over.
Monitor your call center’s active, on-hold, and disconnected calls using our live call monitoring dashboard.
Get your text converted into audio messages to make your message more understandable to your customers.
Create IVR call flows in just a few clicks by dragging and dropping applets. Don't wait for developers to code.
Deliver high-volume calls at the lowest cost. Self-identify and resolve callers' issues without involving any agent until necessary.
Easily access your IVR applications on the internet from anywhere and impress your customers by providing 24/7 customer service and boost your business productivity.
Agent-assisted IVR software pre-records customer inquiries and plays them with the caller’s input. If the caller requires further assistance, he/she can directly get connected to the required agent. This reduces the cost of your call center services by involving least interaction of agents.
Provide your customers with detailed menu structure to automatically answer their calls. Self help navigation saves both time and resources.
Answer your customers’ queries 24/7 and create a professional brand image for your business.
Connect to the agent only when the caller is not satisfied with the pre-recorded answers. This boosts agent productivity as well as optimizes business cost.
No matter how many calls your business is going to conduct, our self-help and auto-receptionist options can accommodate all effortlessly.
Provide rich experience to your customers with self identifying, segmenting, and routing calls to the appropriate department/agent.
By redirecting calls to the best-suited agent, ensure that the caller gets their query resolved in first interaction only.
Greet your customers with personalized messages and also play on-hold music while they are connected to an available agent. This builds a positive image in the mind of the customers and encourages them to come back.
Customers tend to give more honest answers on automated calls. Therefore, businesses can use IVR solutions to collect feedback or evaluate the experience of past, current, and potential customers.
With the IVR system, businesses are not required to invest huge money on hiring skilled staff. The system will solve customers’ queries via its pre-recorded voice messages and will require call agents only when it is necessary.
Missed calls are a catastrophe for every business. If a customer doesn't get a response on time, he/she will move to your rival's business.However, IVR systems entertain your customers with their queries 24/7.
High volume of calls could cause agents to make mistakes and provide incorrect information to customers. Using an automated IVR solution minimizes the workload on staff members, thereby minimizing the likelihood of mistakes.
With automated processes, pre-qualify the interest of customers and support lead conversion. Once you know who is interested in your business, route them to the sales agent to close the deal.
Yes! You can connect your existing old business number with your IVR number.
Absolutely Yes! Call diverting is possible with all types of our IVR systems.
With our easy-to-use web panel and cloud server, you can easily integrate your IVR system with the existing system.
It takes only around a few minutes to set-up your IVR system.
Since we disclose all our costs at the time of deal only, we do not charge anything extra after that.
